Four Ways to Increase Employees' Skill Level
By Renée Eaton
Are your employees jacks of all trades, but masters of none? While it is a good idea to cross train so more than one person has important knowledge, too much can cause a person to become overwhelmed and unable to invest the time to become an expert in one area.
Your company then loses out by not being able to provide a higher quality product at a higher price. Furthermore, by always having to learn new skills or try to remember ones they haven't used in months, your employees are not as productive.
As your company grows and embarks in new areas, you will find it worthwhile to train your employees in specific areas of expertise. To do so:
- Find out the areas of knowledge and skill that you need for your business, now and in the future.
- Do a survey of your employees to find out what knowledge and skills they already possess.
- Within the above mentioned survey, find out what tasks your employees like doing (a happy employee is a more productive one.)
- Assign tasks based on previous skill and preferences and provide any necessary training.
Because your employees are working in only one or two areas of expertise, they will become more familiar with the knowledge and skilled in its application. This will lead to higher productivity and quality.
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Renée Eaton is a Communications Specialist, researcher and writer for BizXcel Inc. and editor for Generating Greatness.
